Front of House Account Manager

We’re Hiring: Account Manager – Front of House Recruitment

Evolve Hospitality | Cambridge

£34,000 - £36,000 (depending on experience) + monthly, quarterly and annual bonus

Are you ambitious, people-focused and ready to grow your career in a fast-paced, hospitality-led recruitment business? Evolve Hospitality is looking for an Account Manager to help manage and grow our Front of House desk in Cambridge.

You’ll build long-term partnerships with hospitality clients across Cambridge and the wider Cambridgeshire area, while developing a reliable network of high-quality temporary staff. From day-to-day bookings to busy event periods, you’ll play a key role in delivering the professional, dependable service our clients expect.

The Role

Manage and develop a portfolio of hospitality clients, building trusted relationships and working towards clear desk targets.

Source, recruit and retain high-quality Front of House staff, matching people to the right shifts and venues.

Coordinate bookings and help ensure clients have the right people in place when they need them.

Keep in regular contact with clients and candidates, providing responsive communication and a high standard of service.

Support large events and peak periods, including on-site check-ins where required.

Help deliver staffing for a varied local hospitality calendar, including major events and Newmarket race meetings.

Monitor desk performance, maintain a strong sales pipeline and work with the wider team to identify opportunities for growth.

About You

A confident communicator who enjoys building genuine, long-term relationships.

Experience in hospitality is essential; recruitment, account management or sales experience would be an advantage.

Ambitious, organised and motivated by targets, with the resilience to thrive in a fast-paced environment.

Able to prioritise, solve problems and stay calm when bookings or event requirements change at short notice.

Knowledge of Cambridge and the surrounding hospitality market is a plus.

A team player who takes pride in reliability, high standards and treating people well.

Working Pattern

Core hours: 08:00–17:00, Monday–Friday, with some flexibility during peak periods to meet business needs.

Occasional weekend check-ins or participation in an on-call rota may be required.

Attendance at networking events and company socials throughout the year.

What’s in It for You?

Competitive base salary plus uncapped commission.

Clear opportunities for progression within a growing business.

Your birthday off.

Annual overseas incentive trips.

Benefit Hub discounts.

Vitality Health Insurance.

A supportive, social team culture where people work together to get the job done.

Ready to make an impact in Cambridge hospitality? We’d love to hear from you.